If you have a customer who won't pay, you must read this

Member benefits

Debt recovery is a major source of pain across the building and construction industry and plumbing contractors are being hurt as badly as everyone else. As a service to our members, we have partnered with an experienced consultancy that specialises in helping small to medium sized businesses collect what's owed to them.

The company we have chosen has a proven record of providing professional, ethical and highly efficient debt collection services.

They have a no-nonsense approach and won't waste your time or money by making unrealistic promises about what they can do. They will also work hard on your behalf and make a genuine effort to get a result by engaging with the party that owes you money. This is different to other debt collection services that do little more than send out a series of follow-up emails or letters.

If you are interested, this is what you need to do

First of all, you must be a member of The Master Plumbers and Gasfitters Association of WA. If you're not a member, sign up now.

If you are a member, log in to the members area of our website then find 'Member Services' and select 'Debt Collection'.

Once on the Debt Collection page, you will find a link to download a client engagement form, which you need to fill out to get started.

The Debt Collection page also includes details about fees.

For more information

Any member who needs further details may contact our Business Mentor Paul Ballantyne on paulb@mpawa.asn.au.